Shipping Policy

Mr. Steak processes orders Monday through Friday at 11:30am CST for shipping the following Monday, Tuesday, or Wednesday. All orders are shipped Fedex 2 day ground or 2 day Express depending on your location and are delivered Wednesday, Thursday or Friday. You are able to choose your delivery date at checkout if desired.

Our meats are wet aged in house, then flash frozen and sealed in air tight packaging to lock in the flavor. Before shipping your meats are placed in a biodegradable cooler made from Indiana grown corn. This revolutionary cooler disintegrates down the drain or makes fantastic plant food. This is boxed in our recycled box with dry ice and shipped to your door.

If you have placed an order you will receive a FEDEX tracking number the day your order ships. If you have any trouble tracking your package please reach out to customer service at [email protected] or call us at 833.MRSTEAK.

SHIPPING RATES

We offer free Fedex Ground shipping on all orders and a flat $35 shipping fee on all FEDEX express air orders. You can see if you are eligible for free shipping on your checkout page by entering your delivery address. We delivery within the continental US.

NOTES

Our goal is to provide the best steak experience.
Please note we are not able to deliver to P.O. Boxes at this time.
We are not responsible for incorrect addresses, so please make sure your address is correct.
You can update cancel, or change your order up to 48 hours before your delivery.
If inclement weather occurs and your package is delayed…

REFUNDS AND RETURNS

Due to the nature of our product, we are not able to take returns. If you are not happy with your product please contact customer service at [email protected] or call 833.MRSTEAK within 30 days of your delivery and we will work with you to make sure you are happy.

FREE GROUND SHIPPING VS EXPRESS AIR SHIPPING

We offer free ground shipping if your location falls within our 2 day ground area. If not, we have to ship Express Air and cannot offer free shipping at this time. You can enter your address on our checkout page to see if you qualify.